Please contact us if you have any problems with the product. Problems may include defects, damage, malfunction or wrong products.
Application for replacement must be made within 7 days after delivery. Replacement request 7 days after delivery will be directed to manufacturer.
All packages and accessories must be retained for replacement.
Procedure:
1. Contact us for customer service assistance
2. Follow advice of our customer service
3. Customer may bring back our shop for examination, testing and/or immediate replacement
4. For big appliances, we offer on-site replacement (within HK)
Office Telephone：(852) 26370988 [10am-8pm HKT]
Email: sales@electricity.com.hk
Whatsapp: (852) 59827323
