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Return Policy

Please contact us if you have any problems with the product. Problems may include defects, damage, malfunction or wrong products.

Application for replacement must be made within 7 days after delivery. Replacement request 7 days after delivery will be directed to manufacturer.

All packages and accessories must be retained for replacement.


1. Contact us for customer service assistance
2. Follow advice of our customer service

3. Customer may bring back our shop for examination, testing and/or immediate replacement

4. For big appliances, we offer on-site replacement (within HK)

Office Telephone:(852) 26370988 [10am-8pm HKT]
Email: sales@electricity.com.hk

Whatsapp: (852) 59827323