About ElectriCity.com.hk or Shatin Electric
Office Telephone：(852)-26370988
Showroom: Glory Electrical Appliances and Sanitation Centre Shop96-98, G/F, Fortune City One Plus, City One Shatin, New Territories, Hong Kong
Business hours：10：00am——8：00pm
Email：sales@electricity.com.hk
Account Name: Shatin Electric
Account Number: 819-321316-838 (Please acknowledge remittance by email or telephone)
FPS Fast Payment System 轉數快 收款 Proxy ID 8720724 OR
** International Remittance (outside Hong Hong) please deposit HKD$200 for HK bank charges **
SWIFT Code: HSBCHKHHHKH
Bank Name: HSBC Hong Kong
Bank Address: No. 1, Queen's Road, Central, Hong Kong
Shatin Electric - established at 1991, our shop carries famous local and international branded household and small appliances. ElectriCity.com.hk is formed to facilitate our customer with 24-hour non-stop shopping experience without country boundaries. Our service has earned much appraise since we treated our clients as friends and relatives. We care what you care. We aim to think the way as a user point of view. We treasure smiles on your face and not only the profit.
Standing at your position, we saw
You wish Quality Product with Good Warranty : at this store, for every product you choose we have carefully examined and passed our own tests. Hopefully, there will not be any defects. If you are more careful, please try it at our outlets till satisfaction. For products that require installation, all technician are our own employees. We train them the way we treated our customers and ensure their craftmanship. We know you will be satisfied only when we ourselves are satisfied. We will never out-source the delivery and installation work.
You expect excellent service attitube：at here, our staff brings sunshine smiling faces to welcome you, good listening skills helping you solve your problems. Sometimes, we answered at a call on the phone simply to help elderly customers who perhaps not fully understanding the functionality or usage of the products. In case on site tutorial is required, we will try every possibility to come, even at no cost to you.
You want value-for-money reasonable price： Although our prices may not be the ulmost cheapest, they are reasonable, no extra profit and quality service. We believe our offering at goods exchange policy, after-sale service, experienced staff on installation, handling telephone or email enquires are providing superior services to our customer. We aim enhancing their loyalty and become our long-term core revenue providers. And vice versa, our customers are earning better than normal value from the products and services from us.
Last but not least, we welcome your enquires or visits, thanks and enjoy shopping！
Elton Chan
